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[好書推介] In Search of Excellence

In Search of Excellence

In Search of Excellence with Tom Peters and Bob Waterman
http://www.youtube.com/watch?v=sWK9RwGTWNA


http://www.businessballs.com/tompetersinsearchofexcellence.htm
McKinsey 7-S model elements
1.structure
2.strategy
3.systems
4.style of management
5. skills - corporate strengths
6.staff
7.shared values

Contrast this with what Peters says became the essential message of In Search of Excellence, simply:
People
Customers
Action

Here is a summary of the 'In Search of Excellence' eight themes, which also form the eight chapters of the book.
In Search of Excellence - the eight themes
1.A bias for action, active decision making - 'getting on with it'.
2.Close to the customer - learning from the people served by the business.
3.Autonomy and entrepreneurship - fostering innovation and nurturing 'champions'.
4.Productivity through people - treating rank and file employees as a source of quality.
5.Hands-on, value-driven - management philosophy that guides everyday practice - management showing its commitment.
6.Stick to the knitting - stay with the business that you know.
7.Simple form, lean staff - some of the best companies have minimal HQ staff.
8.Simultaneous loose-tight properties - autonomy in shop-floor activities plus centralised values.

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《追求卓越》(In Search Of Excellence)
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